Construction Services Group
12451 Highway 59 Neosho, MO 64850
1003 Beau Terre Drive Bentonville, AR 72712
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Guardian Protection Program

Inspection and Maintenance Program

The Guardian Protection program is a systematic, proactive strategy that leverages CSG’s construction knowledge for superior facility management.  It functions by integrating our expertise in building and project management to offer comprehensive, lifecycle-focused maintenance solutions. This approach maximizes asset value, ensures safety, and optimizes operational efficiency.

1. Program Philosophy & Goals

  • Goal: Preserve the long-term value and functionality of clients’ buildings while ensuring safety, compliance, and energy efficiency.
  • Approach: Utilize a combination of routine, preventive, and corrective maintenance strategies logged through a Documented Maintenance Management System (DMMS).
  • CSG Advantage: Apply construction expertise to identify potential long-term issues during early inspections and provide cost-effective capital improvement planning.                             

2. Key Program Components

Component
Asset Inventory
Description
Comprehensive documentation of all building systems, equipment, and structural components
CSG Responsibility
Perform initial site assessment and create a detailed asset list with specifications, age, and warranty info.
Client Expectation
Provide existing plans/records and site access.
Component
Scheduled Inspections & PM
Description
Predetermined schedule for routine checks and preventive maintenance tasks.
CSG Responsibility
Develop a customized maintenance schedule (daily, weekly, monthly, annually) based on manufacturer recommendations and industry best practices.
Client Expectation
Grant timely access to facilities and systems.
Component
Corrective Maintenance
Description
Addressing and repairing issues that have already occurred. 
CSG Responsibility
Respond to work orders, diagnose problems, and execute repairs in accordance with service agreements. 
Client Expectation
Prompt reporting of issues via a work order system. 
Component
Documentation & Reporting
Description
Recording all activities, findings, and costs.
CSG Responsibility
Maintain detailed digital records, provide transparent reports, and track Key Performance Indicators (KPIs) like response times and first-time fix rates.
Client Expectation
Review reports and collaborate on performance reviews.
Component
Safety & Compliance
Description
Adhering to all local building codes, safety regulations (OSHA), and environmental standards.
CSG Responsibility
Ensure all personnel are trained, certified, and follow strict safety protocols, including proper handling of hazardous materials and fire safety procedures.
Client Expectation
Adhere to site safety rules and provide necessary safety information.

3. Inspection and Maintenance Checklists

CSG will use detailed, system-specific checklists during site visits.

Exterior & Structure Inspection:

  • Roofing: Check for leaks, debris, gutter debris, flashing integrity, and corrosion.
  • Foundation/Walls: Inspect for cracks, spalling, bulges, efflorescence, and water intrusion points.
  • Grounds: Inspect driveways, sidewalks, and parking lots for safety hazards (potholes, heaves) and positive / negative grading.
  • Landscaping: Ensure plants and trees do not interfere with or damage the building envelope.

Interior & Systems Inspection:

  • HVAC: Verify operation, change filters, clean coils, check energy consumption.
  • Plumbing: Inspect pipes, fixtures, and water heaters for leaks, pressure issues, corrosion, and life expectancy.
  • Electrical: Inspect panels, wiring, outlets, and test GFI circuits.
  • Fire & Life Safety: Test alarms, smoke detectors, and emergency lighting. Confirm clear access to fire extinguishers and panels and inspect fire extinguishers to ensure annual inspection tags are current.
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4. Documentation

CSG’s program relies on efficiency and transparency:

  • DMMS: Utilization of a DMMS (Documented Maintenance Management System) to schedule tasks, track work orders, manage asset history, and generate reports.
  • Digital Checklists: Use of mobile technology and software to capture photos, notes, and signatures in the field, creating an organized audit trail.
  • Client Connection: Structured communication protocol for clients to submit work requests, receive progress updates, and obtain inspection reports.

Start protecting your asset today!

Don’t hesitate—contact CSG for a detailed, customized proposal and begin the process of effectively maintaining your facility to protect its value, ensure occupant safety, and optimize operational efficiency. Fill out the form below and we will provide you with a customized proposal that will help to ensure your facility runs at optimal efficiency and guards you against avoidable costly repair expenses.